We receive and dispatch the majority of our watch repairs by post and have done so for the past 20 years.
Posting : We recommend you send your watch by UK Post Office special delivery with in the UK . Royal Mail Special delivery will insure your watch up to £2,500 ,if you are unsure of the value of your watch go for the higher rate it only costs a little more.
For all postal information go to Royal Mail web site and click on Postal Prices and then Special Delivery Next Day.
Ensure all parcels of watches are safely packed in a strong package and bubble wrapped to protecting the watch. The best method is to wrap the watch in bubble wrap and selotape to stop it becoming loose and then put in a jiffy or padded bag.
Please Do not send your original presentation box or any packing you wish returned , it will only cost more in postage.
Enclose a copy of any correspondence and emails or the sending form
Or you may wish to submit a sending notice form
Enclose precise instructions to us for the repair of your watch.
Enclose the address where we will return the watch plus contact details such as mobile and email.
Please send the watch by Royal Mail special delivery to:
When we receive your watch the description is entered onto our database along with your name and address but not any personal details or credit card numbers. We will post or email you a receipt of the watch and later an quotation for repair.
Estimates are free but we may charge our postage cost for returning un repaired watches.
When the work is completed we will send an email detailing methods of payment. We accept Visa and master cards and bank transfer.
For security we will not phone you for payment and for your security you should call the numbers published on our website or transfer from your bank to our published bank account.
You may wish to notify us you are sending your watch using the form below